What is your return policy?
Customer satisfaction is our number one priority. Please see our Money Back Guarantee for details.

When can I expect to receive my order?
You will receive your digital proof within 2-3 business days of receiving your order and photos. We ship all orders via United States Postal Service Priority Mail (2-3 days) or UPS 2-day. Most of our customers receive their orders within 7 days of approving their final proof.  As we give great care to promptly print and ship your order, once it leaves our hands we cannot be responsible for delayed or lost shipments. Purchasing shipping insurance is strongly recommended - ask us how.

Do you accept photographs instead of digital images?
Unfortunately, we do not. However, you may scan them to make digital files that you can then e-mail to us.

What background colors do you offer?
We have an unlimited selection of colors we can use. We ask that you give us a starting point (i.e. "Sage Green" verses just "Green", etc.) and we can go from there. We can change the color as many times as we need to until it looks just right to you. Note: Every computer screen is profiled differently. The print color may vary slightly from the color you see on your computer screen.

Can I use photographs from a professional photographer?
Yes, but only if you have written copyright license from the photographer. By submitting your order, you agree that you have copyright license from the photographer to use your images. For more information on copyright, click here.

Why are your prices so much lower than your leading competitors?
We have an outstanding relationship with our vendors. Because of this relationship, we are able to provide a high quality product for a competitive price. We want you to be our client and promise to offer you the highest quality product available at an affordable price.

Do I have to pay extra postage for 5 x 5" size photo announcements?
Yes. Additional postage is needed for square envelopes. Check with the US Postal Service for the current postage rates.

Do I have to pay extra postage for 5 x 7" size announcements?
No, just a regular First Class postage stamp is needed.

Can I re-order?
Yes. There is a minimum of 25 to re-order and you will be given the original price sold to you per invitation.

I have so many photos - I don't know which ones to send you. Can I send them all?
Certainly! We would be happy to select the ones we think would work best for your photo announcement design.

Do you provide extra envelopes with my order?
Yes. Each order comes with two extra envelopes per 50 announcements - just in case! In addition, you may also order extra envelopes at .15/each.

Do you ship outside the United States?
No, not at this time.

Whether you are ordering photo birth announcements, photo wedding invitations, photo wedding announcements, holiday photo cards, or photo thank you cards, you can order with confidence with our money back guarantee.